BSB40215 Certificate IV in Business
This qualification reflects the role of individuals who use well‑developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Possible job titles relevant to this qualification include:
- Accounts Clerk
- Customer Service Advisor
- Office Administration Assistant
Mixed Mode Delivery – Institution Based, Face to Face
Duration/Volume of Learning
This program is a full-time course completed over a period of 6 months. A student may take up to 12 months to complete the course. The AQF Volume of Learning for a Certificate III Qualification is 1200-1400 hours.
Please refer to details of the program on the following pages including our timetable and details about classes, work placement, assessment time and self -study.
|Unit Code||Unit Title|
|BSBWHS401||Implement and monitor WHS policies, procedures and programs to meet legislative requirements|
|BSBCUS401||Coordinate implementation of customer service strategies|
|BSBCUS402||Address Customer needs|
|BSBCUS403||Implement customer service standards|
|BSBMKG413||Promote products and services|
|BSBMKG414||Undertake marketing activities|
|BSBITU401||Design and develop complex text documents|
|BSBWRT401||Write complex documents|
|BSBITU306||Design and produce business documents|
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